Bureau warns of summer scams

As families, students and friends gear up for their summer travel plans, the Better Business Bureau warns of several scams and travel headaches that could plague consumers this season.

Fraudsters hacking Internet connections in hotels

The FBI recently issued a warning to consumers about scam artists using Internet connections in hotels to gain access to consumer’s personal information using pop-up windows that appear as “software updates.” BBB tip: Avoid clicking on pop-up windows and suspicious ads. Perform software updates on laptops before traveling, and download any computer updates directly from the software vendor’s website.

Scam artists posing as distressed family member or friend

Fraudsters pose as vacationing friends or family members asking for money to be wired to help them out of a messy situation. This scam can come as an email or as a phone call. BBB tip: Avoid wiring money. Attempt to first contact the said friend or family member directly. If needed, call other family members or friends to verify the story.

High-pressured travel club and sales pitches

Complaints to the Better Business Bureau show that many travel clubs promise large discounts on hotels, airfare and cruises but fail to fully deliver despite the high cost of joining. BBB tip: Before signing up with a travel club, vacationers should do their research and check the company’s Better Business Review.

Sneaky cell phone data charges

When traveling abroad, some consumers do not realize their cell phone data plan doesn’t cover the area they’re traveling in. Even though those travelers may not be using their phone, roaming charges may still apply. BBB tip: Before traveling abroad or out of your coverage area, contact your service provider for specific details regarding your individual data and roaming plan and make appropriate changes before your departure.

The dark side of social media updates

One of the biggest mistakes travelers can make is to alert the world to the fact that they are not in town by updating or posting on social media sites. Updates and tagged posts on sites like Facebook and Four Square can alert criminals to your exact location, leaving your home and personal belongings vulnerable. BBB tip: It’s best to keep your travel plans offline until you return from your vacation. If you must update, review your privacy settings before you leave. Change settings so that posts don’t identify where you are. Don’t be too specific with your updates.

To check the reliability of a company and find trustworthy businesses, visit the Better Business Bureau.